FAQ
Order Query / see all
I've just ordered one of your products -what if something is missing or broken when it arrives?
It's unlikely to happen, but if it does, get in touch to let us know. If the product has quality problems, please provide a image in your...view more
-------------------------------------------------------------------
Product & Stock / see all
The processing time for orders is 3-5 business days.After that,delivery time within the United States is 3-6 days,and 10-15 business days ...view more
-------------------------------------------------------------------
Delivery / see all
Can I track the progress of my order?Yes, thanks to our clever live tracking system. Once you've placed an order, go to 'My orders' (you’ll be prompted to log in if you’re not already) ...view more
-------------------------------------------------------------------
Returns&Refunds / see all
As soon as we've registered your cancellation or return, we will credit the balance back to your account within 5 business ...view more
_______________________________________
CAN'T FIND WHAT YOU ARE LOOKING FOR?
If you have any questions or need to get in touch, please check out our Help & FAQs section or send a massage to support@1a1a.com
Rest assured that we're working as hard as we can to get back to our customers with minimal delays. We really appreciate your patience during this challenging time.
