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Product & Stock Help Center /  Product & Stock

  • How fast is Express Delivery?

The processing time for orders is 3-5 business days.After that,delivery time within the United States is 3-6 days,and 10-15 business days internationally. Please keep in mind that during holidays or limited edition launches, this time may vary.Thank you for your patience.view our shipping policy

  • I don't know how to use it,can you help?

We will be happy to serve you. Please read the manual attached to the product first. If there is no manual, you can find the use method on the product page of our website, or contact us directly. We will reply and guide you to use it within 2 working days.

  • I received the wrong product , what shall I do ?

Firstly, we're sorry you received the wrong product. Please contact us with details of your order and what you've received and we'll get it sorted.

  • Are your products safe?

It is our original intention to let everyone use interesting and healthy kitchen products. Our quality requirements for products must reach food level. All our products can provide relevant safety certification. Please feel free to buy.




Can't find what you are looking for?

If you have any questions or need to get in touch, please check out our Help & FAQs section or send a massage to

Rest assured that we're working as hard as we can to get back to our customers with minimal delays. We really appreciate your patience during this challenging time.